MONTHLY COMPUTER MAINTENANCE SERVICE

Network.com.bd provides a monthly professional computer maintenance service to businesses in Dhaka Chittagong Rajshahi Sylhet, chito keep all your computer equipment in good condition. This service will help you to prevent:

  1. Loss of information
  2. Computer breakdowns
  3. Work downtime
  4. Costly repairs

Monthly services
Every month there will be a scheduled visit to perform a maintenance service on your computers. For every computer, we will perform the following services:

  • Updating Antivirus and Antispyware software to keep you protected
  • Installation of Windows Updates and Patches
  • Removing unnecessary files that take away disk space from your computer
  • Virus and spyware check and removal
  • Performance check to verify if the computer needs a hardware upgrade to work better
  • General software check to verify that all programs are updated
  • Verify the connectivity of the computer to the network
  • External computer cleaning

Additional monthly activities
  • Verify that any UPS (battery) is working properly
  • Check the proper functioning of any backup system
  • Verify that any network printers are working properly

Additional on-site service hours included
In addition to your schedule visit, every month we will provide you with additional hours of support that you may use when you need them. Just give us a call and we will help you solve any new problems with your computers or network.

Additional services included
  • Discounts when purchasing any parts
  • Recycling services will be provided free for applicable computer equipment
  • Remote support. We can connect to your computer and attempt to repair the issue remotely
  • Phone support
  • Priority response to service requests
  • Set up computer power saving features to save energy costs
  • Ensure computers are protected against power failures (outages, blackouts) if required
  • Periodically remove dust from inside the computer case

Record keeping of all services performed
Every activity we perform on any visit is recorded in a history file dedicated specially for you. The services are recorded for each computer. This help us to keep track of every service performed to each computer and take better decisions when doing repairs or upgrades.
Price
The monthly fee will be determined according to the following:
  • Number of computers
  • If the network uses a server
  • If the network is a domain or a workgroup
  • Number of printers
If you are interested in this Maintenance Plan for Business, please contact us.