Offshore IT Outsourcing

IT Technical Support Outsourcing - Inspection, Repair & Maintenance

Offshore IT Outsourcing and Support Services

We specialize in IT solutions, services and technical support. We provide the best cost effective value-for-money solution which couples up with an easy and user-friendly computing service. Technical support outsourcing is the practice of deploying a 3rd party or outside expert to handle tech functionalities in corporations. Tech support outsourcing typically undertakes account of a company’s IT outsourcing budget and outsourcing campaigns in the market.

We know how important it is to get the support when your IT equipment is giving you trouble during business. Things may get critical and you may face commercial losses if your office workstations and network infrastructures are in poor condition. Time is money when it comes to business! Taking this fact into account, we strive to attend your call as quickly as possible – and at a time that is convenient for you.

Offshore IT Outsourcing At Your Doorstep

We offer expert offshore IT outsourcing service for foreign users. Our user support team knows that typical computer repair shops can’t deliver proper IT services, therefore we came in the scenario to rescue.

Offshore IT Outsourcing Support Coverage

Tech support specialists have in-depth understanding of technology products and information systems, and they apply their technical knowledge to resolve hardware, software, network, or systems issues.

Call Out For Our Offshore IT Outsourcing Service

The customer “calls out” the technician or service provider to address a technical issue. The customer pays for the services of the technician as well as the materials used based on an agreed-upon rate.

Managed Tech Support

The service suits and resolution times are under standard schedule. When necessary, the managed services provider (MSP) often use remote monitoring and management (RMM) software to deploy and control managed IT support services.

One Stop Services

We can fix many technology problems in your home, we are able to remove viruses, resolve errors, reinstall or upgrade operating systems, and much more. If you are unsure with any issues please feel free to call us today.

Network Solutions

Our company excels in network design, deployment, PC support, network security and peripheral device configurations . We also offer online data backup, remote monitoring, patch management, auditing, Inventory and network monitoring services.


Server Care & Scheduled Maintenance

Need server maintenance? We offer cost-effective server maintenance service plans. Our plans ensure your server and network are all up to date, secured and functioning optimally. We’ll find and fix faults before they have a chance to become major or re-occurring problems. Scheduled maintenance is performed after hours to keep your server and business running during production times.

Computer Repair and Technical Support

Computer Repairs & Technical Support

If you need fast and professional IT services for your office; small or medium-sized business and need dynamic computer solutions, you can count on us.

Whether it’s your server, individual computers, internet modem, network, printer or any other hardware or software –  we are here to assist you. If you need installation, configurations, support, trouble-shooting, IT advices, maintenance or a complete IT solution, please  contact our one-stop IT service now.

Welcome to Eicra Soft

Your IT Support, accredited specialists in IT Support solutions for SME’s and corporate businesses. With over 10 years experience in providing complete IT services, we are a single point of contact for all your IT Support and solution needs.

Eicra Soft provides unparalleled customer satisfaction and unbeatable value to services. This makes Eicra Soft one of the leading local and national Managed Service Providers (MSP).  We have over 10 years’ experience in providing proactive IT support & infrastructure management, strategic IT consulting services. Our company offers 24×7 help desk services, and powerful managed cloud services along with tools to mid to industrial size organizations. Our dynamic range of services assist clients to concentrate on running their businesses while we manage their networks and provide expert IT strategy and consulting.

As a local Bangladesh based business, we understand that you want a reliable technology support company that provides quality work at affordable prices. To keep computer repair costs down, we recommend PC maintenance and tune ups to help with virus and spyware prevention. If you suspect to have a problem in your work PCs, we will start with a simple and cost-effective computer diagnostic service at the beginning.

If the problem persist, we will work our way out to an in-depth workstation tune-up, configuration and security checkup process to resolve the problem for good. As a computer owner, you already know that sometimes operating systems just need to be replaced. If that’s the case, we’ll help you find the best machine for your needs at the lowest cost possible.

First Point IT offers a diverse range of both network and system services ensuring that the potential of your IT infrastructure is maximized.

  • offers proficient support in areas from network planning to server configuration for small and large business networks.
  • provides quality computer repairs, services and IT support for SME’s.
  • is an IT support and services company specializing in building and maintaining Information Technology infrastructures.
  • are a Microsoft Certified Partners.
  • confirms to Accredit IT American standards.

Bangladesh offering a wide range of end-to-end services like Domain Name Registration, Web Hosting, Web Designing, Website Development, Ecommerce Application Development, Payment Gateway Services, Template Designing, Corporate Identity, Corporate Presentations, Dedicated Servers, SSL Certificates and Email Hosting services. Eicra Web Hosting provides high quality affordable domain hosting services for companies from small to medium and large sizes. Host your website with an innovative, reliable, and a friendly web hosting company like us who cares about your business.

This Eicra Soft Terms of Service (the “Agreement”) contains the terms and conditions that govern Your access to and use of the Service Offerings (as defined below) and is an agreement between Eicra Soft Limited (“Eicra Soft Limited”) and You or the entity You represent (“You”). An agreement takes effect when You click an “I Accept” button or check box presented with these terms. You can also click an “Order” button, or when You use any of the Services (the “Effective Date”). This represents that you are lawfully able to enter into contracts (e.g. You are not a minor). If you are entering into our agreement for a service for resolving your corporate IT issues, we will take it as final that you have the legal authority to bring changes to your workplace IT zone. We confirm that you have acknowledged and red our agreements and you agree to its terms and conditions and all policies posted on the Eicra Soft Limited Website.

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