A Survey On Bookkeeping Services Of A Company

A Survey On Bookkeeping Services Of A Company

Company Name:

Address: 

What was your experience with our offshore bookkeeping services? 

experience with our offshore bookkeeping services
Answer Type Selection % All Question Responses % ALL Survey Responses
Extremely Good 17 25% 25%
Very Responsive 20 28% 28%
Not So Responsive 8 8% 8%
Not At All  5 2% 2%

How well do you think our offshore bookkeeping services met your needs?

offshore bookkeeping services met your needs
Answer Type Selection % All Question Responses % ALL Survey Responses
Exceeded 39 74% 74%
Met 6 09% 09%
Below Expectations 3 2% 2%
Not Satisfied at All 0.2% 0.2%

How would you rate the quality and accuracy of our offshore bookkeeping services?

accuracy of our offshore bookkeeping services
Answer Type Selection % All Question Responses % ALL Survey Responses
Very High  29 66% 66%
Medium 14 26% 26%
Satisfactory 4 6% 6%
Poor  2 0.3% 0.3%
Very Poor  1 0.01% 0.01%

How would you rate the cost to value ratio of our offshore bookkeeping services?

cost to value ratio of our offshore bookkeeping services
Answer Type Selection % All Question Responses % ALL Survey Responses
Excellent  21 28% 28%
Above Average 16 24% 24%
Average 7 8% 8%
Below Average 4 1.3% 1.3%
Poor 2 0.3% 0.3%

Which services for offshore bookkeeping did we offer?

Which services for offshore bookkeeping did we offer
Answer Type Selection % All Question Responses % ALL Survey Responses
Preparing tax returns 17 11% 11%
Invoicing 11 8% 8%
Performance indicators 13 9% 9%
Cleaning up books 09 6% 6%

Are you a long-time client of our business?

Are you a long-time client of our business
Answer Type Selection % All Question Responses % ALL Survey Responses
1 Year  22 44% 44%
1-5+ Years 17 25% 25%
More Than 5 Years 11 20% 20%

How satisfied are you overall with our company?

How satisfied are you overall with our company
Answer Type Selection % All Question Responses % ALL Survey Responses
Very Satisfied 32 56% 56%
Somewhat Satisfied 11 20% 20%
Dissatisfied 4 2.1% 2.1%
Very Dissatisfied 3 1.3% 1.3%

Which of the following words best describes the quality of our offshore bookkeeping services?

our offshore bookkeeping services
Answer Type Selection % All Question Responses % ALL Survey Responses
High Quality 17 34% 34%
Timely 20 45% 45%
Fixed priced 3 6% 6%
Qualityful 2 5% 5%
Useful 8 13% 13%

Which extra services would you be interested in?

Which extra services would you be interested in
Answer Type Selection % All Question Responses % ALL Survey Responses
Business Advisory 16 28% 28%
Incorporation 11 12% 12%
Auditing Services 14 16% 16%
Human Resource 3 6% 6%
All of the Above 6 9% 9%

What is You Think about our Services? Describe in 2 lines……….